Job Description

Compensation We Offer

• The initial compensation for this position ranges from $21 to $25.83 an hour; depending on experience, location, and internal equity considerations.
• 7.5% Bilingual Differential for qualified positions** 

Benefits We Offer

• Benefits Eligibility starts on day ONE 
• We provide a robust benefits package which includes medical, dental, vision,  
• 401K Employer Match up to 4% 
• Competitive Time Off Plans 

**Must meet eligibility requirements based on employment status  

The Receptionist greets visitors, answers phones, schedules appointments and provides administrative support to the Education Director and REI staff as needed.

• Provides reception services, greets visitors, ascertains nature of business, signs-in visitors and directs visitors to appropriate person.
• Answers/screens phone calls and records accurate phone messages including name, time of call, nature of business and person called upon.
• Checks program voice mail throughout the day and answers or directs messages to appropriate personnel.
• Provides assistance and support as needed to visitors completing enrollment forms.
• Oversees calendaring system and schedules appointments between REI students and staff.
• Ensures professional business appearance of reception area and personal work space.
• Orders and maintains department supplies and arranges for equipment maintenance. Tracks expenditures for department supplies.
• Opens, distributes mail, and makes copies of mail and correspondence for office records.
• Prepares and maintains staff meeting minutes as needed.
• Provides backup and assists other departments with projects as needed.
• Maintain confidentiality in all aspects of student, staff, and faculty information.
• Interacts with other internal programs, support staff and external sources such as school or community personnel as applicable.
• Reports to work on time and maintains reliable and regular attendance.
• Models Pacific Clinics' approach, mission and core values in all communication and correspondence.
• Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others.
• Performs other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• High School or GED with one year additional work experience; or Associate of Arts degree or equivalent from two-year College or technical school.
• Minimum (1) years of office experience or customer service required.
• Must possess effective English verbal and written communication skills.
• Experience working on a multi-line telephone system preferred.
• Ability to compose and set up correspondence and reports using correct form and grammar.
• Bilingual skills in the appropriate language for the Clinics' clients are highly preferred.
• Requires excellent customer service, telephone and message taking skills.
• Excellent computer skills and demonstrated ability to work in Windows environment (including Word and Excel).
• Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy.

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