Customer Experience & Tech Specialist (Samsung/Google) - We Will Train
Job post summary
Pay: $15.00 - $18.00 per hour
Job description:
Location: Austin, TX (Cedar Park / Domain / Round Rock)
Base Pay: $15.00 - $18.00/hr
Extra Commission Potential: $250-$1,000+/month (Uncapped)
Total Earning Potential: $40K-$50K/yr
Bilingual (English/Spanish) is a plus
The Role:
We are the Official Repair Service Partner for Samsung, Google, Verizon, AT&T, Dell and Asurion. We're looking for a Problem Solver to be the "Face of the House" - the first person customers see when they walk in with a broken device and a bad day. Your job is to turn any frustration they may have into relief. Prior repair experience helpful but not required - We provide full training and certification.
Why You Want This Job:
- Your Results = Your Raise: Transparent commission. When you recommend the right solutions (protection plans & accessories), you get paid.
- Career Credentials: Earn official certifications from Samsung and Google. These stay on your resume forever.
What You'll Do:
- Consult (80%): Listen to the customer, diagnose the issue, recommend the right repair, accessory or protection plan
- Repair (20%): Learn to fix screens, batteries, components on the latest devices. Start a technology career.
- Own It: Keep the front desk organized, customers up to date, and data accurate
Who We're Looking For:
- The Empath: You calm frustrated customers; you don't argue with them
- The Competitor: You like seeing extra money in your paycheck for hitting targets
- The Detail Hawk: You don't make typos. You care about doing it right
- The Team Player: You help your coworkers win, not just yourself
Requirements:
- Grit: Customer service is hard. We need people who stay calm under pressure.
- Tech Literacy: You know your way around a smartphone, or learn very fast.
- Availability: Day shifts and weekends as required. 5 day workweek.
- Bilingual (English/Spanish) preferred but not required.
Job Type: Full-time
Benefits:
Work Location: In person
Pay: $15.00 - $18.00 per hour
Work Location: In person
...Language Services. Position provides accurate and complete, interpretation of medical information between providers and patients. Candidates... ...months of employment. National certification required for Spanish, Mandarin, Cantonese, Russian, Arabic, Vietnamese and Korean...
...Job Description The UW Medical Center-Montlake Adult Genetics Department has an outstanding opportunity for a Genetics Counselor... ...genetic test results and provide pre and post-test genetic counseling services to patients and/or families. Under general supervision...
...team that welcomes youbecause when you feel valued, youre empowered to do your best work. Job Summary The Principal Network Engineer is a senior technical leader within the Site Reliability Engineering (SRE) organization, responsible for designing, scaling, and...
...intelligence, financial management, linguistics and administrative functions. We are currently seeking qualified French Medical Interpreters and Translators to support a client by providing professional interpretation services within a healthcare setting. Linguists...
Automotive Business Manager BenefitsPulled from the full job description* 401(k)* Health insurance* Paid time off* Employee... ...We are seeking an energetic and experienced Automotive Finance Manager to join our team. You will lead the financing process...